Recent Posts

Restoring Your Lubbock Commercial Property After A Water Damage Event

7/3/2018 (Permalink)

Flooding and water damage events at Lubbock commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Southwest Lubbock

SERVPRO of Southwest Lubbock specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Do you know where to turn off your water supply?

7/3/2018 (Permalink)

When the unfortunate happens, and a water pipe bursts in your business property, do you know where to run and turn off your water supply?

That is where SERVPRO® of Southwest Lubbock comes in! One of the many services we provide is what we call, an ERP (Emergency Ready Profile). We create an Emergency Ready Profile personalized specifically for your business. The ERP helps make a plan for your business in case a disaster were to happen in your property, such as a bursting pipe that causes a flood.

Benefits from an ERP:

  • A no cost assessment of your facility.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
  • A guide to help you get back into your building following a disaster.
  • Establishes that SERVPRO® of Southwest Lubbock as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.

These benefits help with a much faster response time to your business, which helps avoid any further damages to your property.

50% of businesses may never reopen again following a disaster.

Stay informed by visiting: https://www.ready.gov/

Call us today to schedule your free ERP, SERVPRO® of Southwest Lubbock (806) 780-6311

Does Your West Texas Home Have A Mold Problem?

7/3/2018 (Permalink)

Mold Remediation Does Your West Texas Home Have A Mold Problem? Mold Damage

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (806) 780-6311

Lubbock Residents: Follow These Mold Safety Tips If You Suspect Mold

7/3/2018 (Permalink)

Mold Remediation Lubbock Residents:  Follow These Mold Safety Tips If You Suspect Mold Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Southwest Lubbock for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Southwest Lubbock specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today –(806) 780-6311 

When Storms or Floods hit Lubbock, SERVPRO is ready!

7/3/2018 (Permalink)

Storm Damage When Storms or Floods hit Lubbock, SERVPRO is ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in Lubbock.

SERVPRO ofSouthwest Lubbock specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lubock, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (806) 780-6311

Lubbock 24 Hour Emergency Water Damage Service

7/3/2018 (Permalink)

Water Damage Lubbock 24 Hour Emergency Water Damage Service SERVPRO of Southwest Lubbock provides 24 hour fire and water damage restoration service in West Texas.

SERVPRO of Southwest Lubbock is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (806) 780-6311

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southwest Lubbock has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Southwest Lubbock

SERVPRO of Southwest Lubbock specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Our Certifications

Lubbock Residents: We Specialize in Flooded Basement Cleanup and Restoration!

7/3/2018 (Permalink)

Storm Damage Lubbock Residents: We Specialize in Flooded Basement Cleanup and Restoration! This Lubbock home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (806) 780-6311

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Southwest Lubbock and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (806) 780-6311

Faster to your West Texas Water Damage Event

7/3/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Southwest Lubbock provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Southwest Lubbock arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (806) 780-6311

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Southwest Lubbock

SERVPRO of Southwest Lubbock specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Our Certifications and Training

Smoke and Soot Cleanup in Lubbock, TX

7/3/2018 (Permalink)

Fire Damage Smoke and Soot Cleanup in Lubbock, TX Smoke and Soot Damage Can Cause a Pervasive Odor in Your Lubbock Home

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Southwest Lubbock will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (806) 780-6311

Water Damage

6/18/2018 (Permalink)

Water Damage Water Damage Water Damage

Water damage happens without warning and quickly becomes overwhelming to deal with. You’re not just worried about furniture or carpets we know you’re also worried about what can’t be replaced, like photographs and documents. But SERVPRO ® of Southwest Lubbock has caring and empathetic experts who will help guide you and restore your home and belongings.

We take great care of what is yours and want to do our absolute best in reviving your belongings. We offer many cleaning options depending on the item and damage severity. For example, with electronics we start by cleaning the exterior to prevent further damage and once all cleaning is done trained electricians inspect the device.

We also have a special process for sentimental, irreplaceable items. Depending on the type of documents and the level of water damage, we have five options for restoration: Air Drying, Dehumidification, Freezer Drying, Vacuum Freeze Drying and Vacuum Thermal Drying.

            Our professionals at SERVPRO® of Southwest Lubbock understand the stress of dealing with water damage, but we are here 24/7 to help you restore your home. “Like it never even happened.”