Recent Posts

Storms: "Like it never even happened."

2/12/2018 (Permalink)

When a storm hits, the last thing you should be worried about is “How are we going to fix our home?” Serving Lubbock since 1967, SERVPRO® of Southwest Lubbock specializes in and prides themselves on restoring your home or business “like it never even happened.” If knowing that SERVPRO® has over 65 years of experience in restoring storm damage doesn’t assure you, here are some certifications and awards that SERVPRO® has received for its quick and thorough restorations:

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technicians
  • WRT-Water Restoration Technician

Awards

  • 2010-Directors Gold SERVPRO® Industries
  • 2011-Directors Gold SERVPRO® Industries
  • 2011-Franchise of the Year Award
  • 2012-Franchise of The Year
  • 2012-Franchise of the Year Award
  • 2012-Silver Award for 2011 Outstanding Sales Performance
  • 2013-Bronze Award for 2012 Outstanding Sales Performance
  • 2014-Silver Award for 2013 Outstanding Sales Performance
  • 2015-Business of The Year from the Volunteer Center of Lubbock
  • 2015-Platinum Award for 2014 Outstanding Sales Performance
  • 2016-Franchise of The Year
  • Chairman’s Bronze for Outstanding 2016 Sales Performance

Let our highly skilled teams help you in your time of need. Call SERVPRO® of Southwest Lubbock whenever you need us, day or night, at 806-780-6311.

Commercial Clean-Up

2/8/2018 (Permalink)

As time passes your workspace and office might go through some wear and tear. It can be stressful trying to maintain and upkeep a commercial space or office, but SERVPRO® can fix these problems for you quickly and efficiently, saving you time and stress. It’s no fun having a workspace that is dirty, so let us help you, by fixing these problems and restoring your office back to its original appearance. We offer so many commercial office specialty cleaning services, which include:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

You can always rely on SERVPRO® of Southwest Lubbock to come and tidy up your workspace, whether it is deep cleaning the carpets or removing foul orders. Our promise to you is that we will always make your workspace look the very best, no matter what! Our staff is made up of the most skilled commercial cleaning specialists out there, who continuously provide excellent service and results.

We hope you choose SERVPRO® of Southwest Lubbock next time you need your commercial property and office space to be repaired or clean! All you need to do is give us a call at (806) 780-6311, and we will be there promptly to begin the cleanup process.

Mold Facts: What to Watch Out For

1/24/2018 (Permalink)

When the freezing temperatures begin to thaw, water will be left behind. Unfortunately, this is where mold begins to take root. Mold can start to grow in as a little as 48 hours after water is left behind! Since microscopic mold spores exist naturally almost everywhere, removing all mold from a home or business is virtually impossible. However, SERVPRO® of Southwest Lubbock understands both mold and mold growth, and our experts have the training to eliminate the mold in your home or business. We also understand that most people are not mold experts, so here are some facts about mold to keep an eye out for:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Keep the humidity in your home or business below 45% to prevent humidity and fostering mold growth.

If you see mold anywhere in your home or business, remember SERVPRO® of Southwest Lubbock is ready to help 24/7. Give us a call!

Stay Safe During Storms

1/8/2018 (Permalink)

While January brings about so many wonderful things like new beginnings, and for winter lovers, cold weather, January also seems to bring with it winter storms. When a storm hits, don't panic. We want the priority to be making sure homeowners' and their loved ones are safe, first and foremost; SERVPRO® of Southwest Lubbock will be there when it's time to help pick up the pieces. Here are some tips on how to stay safe in the event of a storm:

  • Be especially cautious of potentially hazardous or electrical "slip and fall" areas.
  • Water damaged electrical products can be extremely dangerous. Do not attempt to turn on any electrical device that you suspect may have been damaged by water.
  • Do not go back in to the home once reaching a safe area where emergency services can be called.
  • Do not reenter the home unless the structure of the home has been deemed safe to be inside.

We at SERVPRO® understand that what makes a house a home are the belongings inside the home providing sentimental value and comfort to a homeowner and their family. For this reason, we specialize in restoring contents such as furniture, carpets, and even documents and photographs damaged by storms and any other water-related damages. SERVPRO® has a 24/7 disaster team that exists for homeowners' peace of mind, even in an event like a storm. We are always ready to help!

SERVPRO® of Southwest Lubbock wishes everyone a happy and safe New Year!

Foundation Issues

12/18/2017 (Permalink)

Home- as they say, there’s no place like it. However, it is important to take care of your house and notice whenever there are issues that maybe detrimental to keeping up with it. Certain issues will cost you even more down the road if you chose to ignore the warning early signs. An example of this is foundation issues. Below are some of the key things to keep a lookout for.

  1. Cracked, crumbling or compromised foundations

When doing a routine inspection of your house watch for this things in a cracked foundation:

  • Hairline fractures or cracks (vertical, horizontal or zigzagging)
  • Sloping, sagging or buckling of foundation floors or walls
  • Ruptures or gaps
  • Crumbling or flaking (of the concrete)
  • Moisture (including pooling water, mold and stains)
  1. Water damage and soil shifting
  • Homeowners can check for potential signs of water damage by inspecting the soil around the property to see if it is either unnaturally wet or unusually dry
  • Homeowners can also check invisibleleaks by shutting off all water-based appliances, spigots and faucets, then noting the exact readout of the water meter. After waiting six to 12 hours, they should then check to see if the water meter has changed
  1. Sagging Floors and warped ceilings
  • With a level tool, you can verify whether the slope is consistent on each floor and ceiling. An easier solution is to use a tennis ball to see if minute gradients exist. When placed in random locations on every floor, the tennis ball should never move.
  1. Cracked, crumbling or buckling walls
  • Homeowners should routinely inspect all interior and exterior walls for cracks, fissures, warps and shifts, crumbling and decay — especially with cement or brick façades and water damage (moisture, mold and stains)
  1. Improperly Fitting Doors and Windows
  • All of the windows and doors throughout the home should fit snugly in place — neither too tight nor too loose.

Be on the lookout for any of these issues! If you notice something is wrong, SERVPRO® of Southwest Lubbock is ready to help.

Christmas Tree Safety

12/11/2017 (Permalink)

‘Tis the season many of us have been waiting for all year long; Christmas! It’s the time to celebrate joy with family and friends. Many begin to decorate their homes with beautiful lights and other Christmas décor, including the must-have Christmas tree. In the United States, Christmas trees start approximately 210 house fires per year. We have listed some safety tips to prevent any fires from sparking in your house.

  • Look for a fresh tree with green needles. Dry trees are more likely to catch fire than fresh ones.
  • Always keep your tree away from fireplaces, radiators, candles, heat vents or lights. Nearly a quarter of fires occur because a heat source was located too close to the tree.
  • Keep the tree base filled with water to avoid a dry out.
  • Never use lit candles to decorate the tree.
  • Use low energy, safe lighting that’s been certified by a safety testing lab. Don’t use damaged or frayed cords.
  • Make sure the light you use outside, is suitable for outdoors. Decorative lights with live voltage were involved in more than 20 percent of the fire instances.
  • Don’t forget to turn your Christmas tree lights off each night. This not only saves energy but also prevents fires from starting at night.
  • If you are using an artificial tree, make sure it is flame resistant and have a seal for an approved safety testing laboratory if the tree contains a built-in lighting set.
  • Make sure the tree is not blocking an exit.
  • Always keep a fire extinguisher nearby. Make sure everyone knows its location and how to use it.

Between 2006 and 2010, about 230 home fires per year were responded to by U.S. fire departments, killing an average of four people each year and injuring many more. If you have any inconvenience with your tree of other Christmas décor, don’t hesitate to contact us. Here at SERVPRO® of Southwest Lubbock, we focus on dealing with all the troubles so that you can enjoy your holidays. We wish you a safe and fire-free Christmas!

Turkey Frying Safety

11/21/2017 (Permalink)

Thinking about all the delicious food for Thanksgiving dinner makes our mouth’s water. Cooking this special meal is a meaningful time for many families. It’s a moment to celebrate with the ones you love and enjoy the smell of the food ready to be set on the table. But many things can go wrong without the right precautions. Here at SERVPRO® we care about the well-being of you and your loved ones. This blog lists some important information to prevent any dangerous burns or fires when cooking the main dish; the turkey.

  1. Keep your turkey in the freezer.

Put it in a place where you can monitor the temperature. When thawing the turkey, wrong temperature can cause bacteria to grow rapidly.

  1. Use a food thermometer to ensure that the stuffing temperature reaches 165 °F.
  2. Don’t use glass pans to cook your turkey because it could shatter.

In the case you do use a glass pan and it breaks, turn off the oven immediately. Wait for the oven to cool off and use gloves to pick up the broken glass.

  1. To avoid any glass from breaking, use an aluminum or steel pan to cook the turkey.
  2. Juicy turkeys.

Many times, while the turkey is cooking, juice tends to drip put of the pan and cause fire sparks. To avoid this from happening, make sure to have two to three cooking syringes nearby. Check the turkey constantly and absorb the juice with the syringes.

  1. Always use cooking mitts to avoid burning your hands.
  2. Children in the house.

Make sure to place knives and hot pans somewhere they can’t reach it.

  1. Taking the turkey out of the oven.

Wait a few minutes for the oven to cool off. Ask someone for help when carrying the turkey out of the oven to avoid getting burned or dropping the turkey.

SERVPRO® wishes you a safe and enjoyable Thanksgiving around the people you love. Remember, in the case something goes wrong, don’t hesitate to give us a call and we will help you deal with situations from fires to mold, to floods and much more! Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO® of Southwest Lubbock.

Space Heaters: A Quick Guide

11/20/2017 (Permalink)

After coming back from a cold and windy day, the only thing you want is to feel warm again. You turn on your space heater and stay there till you feel your body get warm and cozy, but it is important to know that all space heaters should be monitored regularly because it can be dangerous, if left unsupervised.

Here is some useful information to keep yourself and others warm and safe around a heater.

Some of the main risks of space heaters are fires, burns, and carbon monoxide poisoning. The U.S. Consumer Product Safety Commission estimates that more than 25,000 house fires every year are associated with space heaters. Data also shows that at least 6,000 people have suffered extreme burn injuries associated with heaters as well.

  • Space heaters should be plugged directly in to the wall because using the wrong extension cord could spark a fire. Also, make sure to check these plugs often for cracks or damages to avoid any risks.
  • Make sure to place your space heater away from flammable objects such as curtains, furniture, plastic materials, paper, gas or paint.
  • Don’t let pets or children near the space heater.
  • Never leave the heater on, always turn it off when you’re leaving a room or going to sleep.
  • Wear mittens or winter gloves if you will be warming your hands near the heater. Once the heater is on full power don’t touch it because you could get burned.
  • Place space heaters on flat surfaces. Never place them on cabinets, tables, furniture, or carpet, which can overheat and start a fire.
  • Make sure your space heater has the label showing that it is listed by a recognized testing laboratory.
  • Space heaters should never be used to warm bedding, cook food, dry clothing or thaw pipes.

It’s important to remember these tips – and that you can count on SERVPRO® of Southwest Lubbock 24/7 if you need us.

How to Prepare Your Home for the Winter

10/16/2017 (Permalink)

The leaves are falling, the wind is blowing, and winter is whispering “I’m coming.” It is important to be ready for the cold winds and snowy days. Read this list to make yourself and your home cozy and ready for the cold.

  • If the sidewalk is snowy, wear boots and walk carefully to prevent slips and injuries.
  • Wear thick socks and long sleeves inside your For extra warmth, buy cheap tights and wear before putting on pants.
  • Drive only if it is necessary. If you must drive, do it during the day and don’t travel by yourself.
  • Make sure your tires have enough tread.
  • Have a winter-kit (blanket, gloves, salt to melt snow, first aid kit, flashlight and phone chargers) ready in your car in case an unexpected event happens.
  • Check your home’s exterior doors for cold air leaks. Do this from inside the house. Seal doors by installing foam or felt weather stripping inside the door frame.
  • Look for damaged or missing pieces of your roof that may leak during winter’s storms or from melting snow.
  • Clean the gutters, water can back up against the house and damage roofing.
  • Turn on exterior faucets to prevent pipes from bursting.
  • If you have a fireplace, keep the flue closed when you're not using it.
  • Lower the hot water temperature.
  • Set fan blades to move clockwise in winter.
  • Make sure your furniture isn't blocking your home’s heating vents.

Winter can become a dangerous season if you are not careful and prepared for it. If you follow these easy steps we assure you will be able to enjoy this season and have fun playing in the snow. Don’t forget to have hot chocolate, blankets, and gather with your family to keep the warmth flowing in your home. 

How to Prevent Mold from Growing in your Home

10/10/2017 (Permalink)

Mold is a nightmare for anyone who has ever had it in their household. It is disgusting and makes you cringe with only the thought of it. Despite there being good mold, most people don’t want any mold at their place. Houses contain plenty of organic materials for mold to feed off such as wood, drywall, carpet, food, paper, wallpaper, paint, fabrics, cotton, books, leather, furniture, dust, ceiling tiles, inside air conditioners and almost any other organic material. Moisture is another thing that makes mold grow, but this can be controlled by keeping the moisture in your house low. If something in your home is wet for more than 24 hours you run the risk of mold starting to appear. Here are some steps to prevent mold from growing in your house.

  • Identify problem areas in your home like condensation in windows, water stain on ceilings, leaks, areas that flood, etc.
  • Install mold-resistant products like mold-resistant drywall or mold-resistant Sheetrock.
  • Dry wet areas immediately, even a spill on the carpet should be dried within 24 to 48 hours.
  • Don’t leave wet clothes in the washing machine.
  • Vent appliances that produce moisture — clothes dryers, stoves — to the outside.
  • Make sure AC units and dehumidifiers are not producing moisture by checking and cleaning them periodically.
  • Keep indoor humidity between 30 and 60 percent.
  • Have your roof gutters cleaned regularly and inspected for damage.
  • Keep an eye out for water stains after storms that may indicate a leak.
  • Open doors between rooms, move furniture away from walls, and open closets that may be colder than the rooms they’re in.
  • Let fresh air in to reduce moisture.
  • Indoor plants. Add a bit of Taheebo tea to the water you give to your houseplants. The oil of this tree helps delay mold growth in plant soil.

Remember to vacuum and clean often to reduce dirt and prevent mold from living in your house. It has been found that 80% of mold grows on dust. Once mold has begun to grow it's not enough to just take away the mold's moisture source. Mold that runs out of moisture can lie dormant for a long time without dying. So, if you already have mold growth in your home make sure to act fast and remove it immediately. Follow the steps above to ensure a mold-free household.