Recent Posts

Are You Prepared if a Disaster Strikes?

7/31/2017 (Permalink)

You watch the news and see disaster strike other families, but you never think it could happen to you – until it does. Emergencies can happen at any time, and turn your world upside down in a matter of seconds. Being prepared will benefit you if you’re ever affected from a disaster. There are many benefits that come along with being armed with a plan in a disaster situation. Take action before an emergency happens. Here are a few steps from the Red Cross that you can take to start your emergency plan:

  1. Discuss with your family how you’ll respond to the types of emergencies that are most likely to happen where you live, learn, work, and play. Consider how you will respond to emergencies that can happen anywhere: such as floods and fires.
  2. Assign roles to each family member and identify how you will work as a team in case of an emergency.
  3. Discuss an evacuation plan in case you need to leave your home - have an evacuation route planned.
  4. Build an emergency kit – include the basics: water (one gallon per person), non-perishable food, flashlight, battery powered radio (with extra batteries), a first aid kit, medications, sanitation and hygiene items, personal documents, emergency blankets, and a map.
  5. Plan ahead for your pets. If it’s not safe for you at home, it’s not safe for them either.
  6. Plan what to do in case you are separated during an emergency: choose a place next to your home and another outside of your neighborhood just in case members of your family can’t make it back to your home.
  7. Choose an out-of-area emergency contact person. Save the number and be sure that places where your children spend their time (daycare, school, babysitter, etc.) have the number saved too.
  8. Practice evacuating your home twice a year. Grab your emergency kit items and drive the evacuation route you have planned.

Another safety measure you could take is to download the SERVPRO® Ready Plan app on your cell phone. This allows you to create an emergency ready profile that contains critical information – which helps speed up response time after fire or water damage. Help is then only a few clicks away! The app stores your property details, utility shut off locations, key contacts, damage photos, local weather, and more!

Stay armed, stay prepared, and know you can call SERVPRO® of Southwest Lubbock at any time of day at (806)-780-6311.

Water Damage: Dos and Don'ts

7/31/2017 (Permalink)

With water damage, immediate action is crucial. SERVPRO® of Southwest Lubbock responds immediately with advanced equipment and techniques to remove the water quickly. Here are some dos and don’ts when it comes to water damage. First off, let’s talk about clean water:


  • Shut off the source of water if possible or contact a qualified party to stop the source.
  • Turn off circuit breakers for wet areas of the building when access is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove paintings, art objects, computers, documents, and other materials to a safe, dry place.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting and floors.
  • Hang fur and leather goods to dry separately at room temperature.


  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines, or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possible causing electrical shock or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Now, let’s discuss contaminated water:


  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items.


  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to contaminated areas.

SERVPRO® of Southwest Lubbock has professionals dedicated to responding immediately to water emergencies. A fast response lessens the damage, limits further damage, and reduces cost in the long run. If you have been affected by water disaster and need help, call us night or day at 806-780-6311. SERVPRO® of Southwest Lubbock is faster to any size disaster.

Explore Décor: 5 Ways to Spruce Up Your Yard

7/27/2017 (Permalink)

It’s easy to remember to decorate your yard around Christmas time, but during other times of the year we often neglect our outdoor spaces. Take these 5 tips to add some flare outside of your home during the warm months without breaking the bank!

  1. String Lights

While we love the colorful ones during Christmastime, basic string lights are an affordable way to brighten up your yard and give it a cozy feel all year round. Let them drape down from outdoor ceilings and railings, wrap them around trees, or hang them from walls to turn your space into a captivating oasis.

  1. Old Toys

Take old toys your children don’t play with anymore, like a wagon, to use as a base for your plants! Get creative with items that are just sitting in your garage collecting dust. Have an old tire laying around? Hang it from a tree like a tire swing, but beautify it by planting flowers inside!

  1. Wine

Yes, we said wine. Use wine bottles that you’ve finished in place of tiki torches! Spread them out around your yard to create a dreamy atmosphere during the summer months.

  1. Rocking Chairs

Add a little flare to your front porch by adding a rocking chair! It doesn’t have to be new – find one at a garage sale! Give it a fresh coat of paint if needed, and you have yourself an endearing little porch setup. Add a plaid blanket to take away the chill during the fall and you’ve taken your summer décor straight to pumpkin season!

  1. Lounging

Yard furniture can often be expensive and can get damaged quickly in the outdoor elements. Instead of spending your hard-earned money on brand new expensive furniture – utilize what you have! Add cheap hammocks and metal chairs to create cozy nooks for eating, entertaining, relaxing, and more! Have old furniture that’s been the victim of rain or other weather? Contact SERVPRO® of Southwest Lubbock to see what we can do about getting them back to usable condition again!

Decorating your space doesn’t have to be expensive, and it shouldn’t be. Take these 5 tips and turn your lawns, patio, and porches into more than just grass and walkways. You’ll have an enviable place in no time!

Keeping Your Items Protected In Storage

7/26/2017 (Permalink)

Our personal items mean a lot to us. Usually when you’re storing them away, it’s important to know they will be safe from harm and will remain in storage until you need them. SERVPRO® of Southwest Lubbock is all about safety and helping to restore items and spaces that are damaged. Here’s a few tips we have when it comes to storing your items safely and smartly.


Video surveillance? Key pads? Your own lock? These are all things to pay close attention to. When putting your storage away, it’s recommended to do an overview and look closely as to what kind of security your things have. The more security the better….better safe than sorry!

Flooring/ flooding: Look for high flooring when deciding your storage unit. Higher floors will keep your items safe from potential hazards such as flooding. You can also cover your items with plastic covering to keep them from debris.

Damaged goods: Maybe a disaster struck and your items are destroyed? Let us help! We offer 24/7 emergency service for water and fire damage repair. We use advanced water removal and drying equipment to get your space dried fast.

Have Water or flood damage? Call us! 806-780-6311

Record of Items: KEEP a record of your items as a written list to keep track of everything you have to ensure nothing is going missing. Whether you’re storing a few or a lot in your storage space, it’s easy to forget what you have when you’re not in front of it every day.

Insurance: Making sure your possessions are insured and protected are crucial before you put them away in storage. Even if you don’t have homeowners insurance, many storage companies offer insurance and this is a category you won’t want to be cheap on.

We know how much your possessions mean to you and if you ever experience any damage in your storage unit or home, give us a call, we are happy to help!

Mold Damage: How We'll Help

7/24/2017 (Permalink)

With the introduction of a water source, any home or business can quickly become infested with mold. The most common culprits: roof and plumbing leaks. Mold can spread throughout a property in as little as 48 to 72 hours, causing allergens and irritants that have the potential to cause other health issues.

Every mold damage scenario is different and requires its own solution, but the general process stays the same. Let’s take a look at the steps:

  1. Call us! 806-780-6311
    The mold cleanup and restoration process begins with giving us a phone call. From there, we’ll talk with you and determine the best course of action.
  2. Inspection and Assessment
    Once we arrive, we’ll carefully inspect the property for signs of mold. We have various technologies to detect mold and hidden water sources.
  3. Mold Containment
    We will use various containment procedures to prevent the spread of mold. We’ll use negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during cleanup. We will turn off all heating and cooling systems to prevent further spreading of the mold.
  4. Air Filtration
    With our special filtration equipment, we can capture microscopic mold spores and remove them from the air.
  5. Mold Removal
    The remediation process depends on the amount of mold growth and the types of surfaces the mold has contaminated. We will use antifungal and antimicrobial treatments to eliminate mold colonies.
  6. Cleaning
    We can clean your furniture, decorative items, curtains, clothes, and other restorable items that the mold contaminated. We are trained to also remove odors and deodorize your items.
  7. Restoration
    Based on the level of mold damage, some building materials may be removed. Restoration may involve minor or major repairs in various areas in your home or business.
  8. License
    In the state of Texas, you need to call a state licensed contractor like SERVPRO® of Southwest Lubbock who can help you with any questions and refer you to a state licensed testing company.

If you suspect your home or business has been affected by mold, don’t hesitate to give us a call at 806-781-6311. SERVPRO® of Southwest Lubbock is faster to any size disaster.

Fire Damage: What to Do

7/18/2017 (Permalink)

Fire and smoke damage can be devastating, and most people don’t know what their options are when disaster strikes. We want to arm you with knowledge so if you ever are the victim of a fire, you’ll know what to do, and what not to do, until help arrives.


  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep your hands clean! Soot on your hands can further soil your items, walls, and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If your electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off in the winter, pour RV antifreeze in sinks, toilets bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of HVAC systems.
  • Ask your insurance adjuster about us. We’re faster to any size disaster!


  • Attempt to wash any walls or painted surfaces.
  • Attempt to shampoo carpet or upholstered furniture without first consulting us.
  • Attempt to clean any electrical appliances (TVs, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat, or water because they might have been contaminated.
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Send garments to the dry cleaner. Improper cleaning may set in smoke odor.

These emergency tips will assist you in taking the proper action until our SERVPRO® of Southwest Lubbock Professionals can arrive. Please follow these dos and don’ts to help reduce damage and increase the changes of a successful restoration “Like it never even happened.

5 Reasons to Buy Vintage Furniture

7/13/2017 (Permalink)

Vintage furniture is unique and can add a touch of personability to every room. Here in Lubbock, there are many vintage shops you can look at and even the Downtown Lubbock Farmer’s Market can offer furniture at a discounted price. Although some older furniture can have wear and tear, SERVPRO® of Southwest Lubbock is trained in bringing these pieces back to life. Mix up your home and add your personality with vintage furniture this season. Here’s why:

Stand out with eclectic pieces in your home

In today’s modern society, people often turn to new furniture, same color schemes, and repeated sleek wood. Why not stand out this year and love on furniture that is older with much more character? Vintage furniture has heritage and can easily be brought back to life in your home.

Budget Friendly

Many different vintage pieces are very cost effective. They may have been passed down from multiple generations or have been gently used by a family with a story. If you’re on a budget and trying to save money, vintage furniture can give your home a fancy chic look at a fraction of the cost.

Make it a family affair and have fun

Shopping for vintage furniture can be a blast. It’s a lot like hunting, scoping out different shops looking for the perfect piece that fits your style and family’s home. Bring the whole family along and make it a family day of challenging everyone to find the most unique piece of furniture.

Better Quality

With how much furniture is built in warehouses this decade, most furniture you see has lost their quality over the years. Vintage furniture has typically been built by hand with better hardwood and hardware. Quality is key with furniture, invest in the right pieces.

Good For the Environment

Recycling furniture will help contribute to the environment in a positive way. Too many families throw out furniture and waste something that was once beautiful. Check your local antique stores before buying something completely new or come see us at SERVPRO® of Southwest Lubbock and let us help you restore your own vintage pieces that may need some love. We offer a variety of different cleaning services.       

Contact us today for more at (806) 780-6311. Make your home unique this Summer with Vintage furniture!

Moving In or Moving Out: SERVPRO® of Southwest Lubbock Can Restore Your Home

7/13/2017 (Permalink)

Spring and summer have proven to be the most popular months for people to move apartments and houses. Although people move during the other seasons, spring and summer are popular because of the better weather and the timing. Moving during this time helps students and families with kids or teachers settle in before the school year begins. As we are in the middle of the summer season, Lubbock is getting ready for a new group of college students to move into town, along with seasoned students coming back to start another school year.

Whether you’re a student or have a student moving into an apartment, there are costs that come with moving and living in a rental. To help you out, we’ve developed a list of things to keep in mind and check when moving in (and moving out) of an apartment or rental home to avoid losing your deposit!

  1. The Floor: make sure you check that the carpets are clean, without tears, and have no pieces missing. They should not be stained nor should they have an odor. If it’s tile, make sure all tiles are in place and none are popping out or scuffed. When moving out, make sure the carpets are clean and free of heavy soil. If you need help cleaning, SERVPRO® of Southwest Lubbock provides professional cleaning.
  2. The Furniture: If you’re moving into a furnished apartment, check to see that the furniture is clean and in livable condition. When you are ready to move out, make sure the furniture is in good condition. If you need upholstery cleaning, SERVPRO® of Southwest Lubbock provides this service.
  3. The Walls: make sure the pain is consistent throughout the entirety of the unit. Verify that the paint isn’t made with poisonous materials. For wood-paneled walls, check to see none of the panels are loose or show signs of rotting. When you’re ready to move out, be sure the walls are free of dirt, pet dander, cigarette smoke and other contaminants. Need help? Check out what we can do.
  4. The Windows: make sure all windows can open in case of a fire. Be sure there is no broken glass and that it is free of mold. Check that all of this is clear when moving out as well.
  5. The Electricity: check all of the lights and be sure they work. Go to your fuse box and make sure it is not damaged or missing any pieces. Also check the plugs in the walls to be sure your appliances will work when plugged in. If in the unfortunate event there has been a fire, we offer fire restoration to get the unit back in shape.
  6. The Thermostat: be sure that your unit can blow both hot and cold air. Check to see if the filter has been cleaned recently. Ventilation systems are vital in providing good air quality, if you need an inspection or cleaning, let SERVPRO® of Southwest Lubbock help.
  7. The Smoke Detectors: make sure all are working properly. Test them to be sure they make noise. For an extra safety measure, replace the batteries with fresh ones upon moving in.
  8. Water Flow: Turn on all faucets and showers to make sure the water can get cold and warm. Check quality of water to see that it’s clear and not foggy. Also use this time to make sure the toilets are clean and flush properly. In case there’s water damage while you’re a tenant, see how we can help with our water services.
  9. Mold and Mildew: Check bathrooms and kitchen for any mold or mildew that might be inside cabinets or on walls. A mold infestation can produce allergens and irritants, you’ll want a professional that has training and experience to properly remove the infestation.
  10. Pest Control: Make sure your apartment is clear of insects and rodents. If needed, notify your property manager of the problem and let them know pest control is needed. Keep an eye out for this during your time at this residence to prevent any damage to the property that could be repaired at the cost of your deposit.

Although exciting, moving can be a stressful time. To be sure your apartment is in good shape when moving out, contact SERVPRO® of Southwest Lubbock to inspect and help restore the unit if needed. We’re dedicated to responding faster to any size disaster, and you can depend on us to make your property look its best.

Have questions? Call us 24/7 – (806)-780-6311

A Hole-in-One: Golf For Kids Sake

7/7/2017 (Permalink)

SERVPRO® of Southwest Lubbock values working with nonprofits. For the past 9 years, SERVPRO® of Southwest Lubbock has had the privilege of hosting a golf tournament where the proceeds benefit Big Brothers Big Sisters of Lubbock.

In Lubbock since 1970, Big Brothers Big Sisters of Lubbock serves to provide children with mentors that will help them reach their full potential in school and in life. According to their website, the partnership between parents/guardians and volunteers with the children allows the kids to achieve educational success, avoidance of risky behaviors, greater aspirations, higher confidence, and healthier relationships. 

The first year of the golf tournament, we were able to raise about $1500 for Big Brothers Big Sisters of Lubbock. With year after year of continual growth, this year – our twelfth – we were able to raise $58,150 for them, making the grand total SERVPRO® of Southwest Lubbock has been able to contribute to be around a quarter of a million dollars, all of which stays here in the South Plains!

For more information on how you can get involved with Big Brothers Big Sisters of Lubbock, please visit their website: If you’d like to get involved with next year’s golf tournament, please get in touch with us here at SERVPRO® of Southwest Lubbock at 806-780-6311.

Fireworks: Keep Your Home and Family Safe

6/29/2017 (Permalink)

Fourth of July is right around the corner, and while we look forward to the time spent celebrating America through parades and fireworks, it’s important to remember that setting off fireworks and playing with other goodies purchased from road-side firework stands comes with great responsibility. Whether you’re celebrating the Fourth of July, or enjoying a barbecue with friends, it’s always important to follow through with safe fireworks practices to protect you or your loved ones from the hazards fireworks could potentially have.

There are several safety measures to take when getting ready to pop fireworks: ranging from reading the directions on their packaging carefully, to being aware of the climate and your local laws referencing the use of fireworks. Here are 10 safety tips from the National Council on Fireworks Safety to help keep you and your family safe this summer:

  1. Obey all local laws regarding the use of fireworks.
  2. Know your fireworks; read the cautionary labels and performance descriptions before igniting.
  3. A responsible adult should supervise all firework activities. Never give fireworks to children.
  4. Alcohol and fireworks do not mix. Save your alcohol for after the show.
  5. Do not hold a firework item in your hand.
  6. Use fireworks outdoors in a clear area; away from buildings and vehicles.
  7. Ensure all pets and animals are away from firework noise.
  8. With the rise in stress-related disorders affecting American service men and women, pay special consideration to individuals who may be sensitive to loud noises in proximity to your fireworks show.
  9. Never relight a “dud” firework. Wait 20 minutes and then soak it in a bucket of water before you discard it.
  10. Dispose of spent fireworks by wetting them down and place in a metal trashcan away from any building or combustible materials until the next day.

SERVPRO® of Southwest Lubbock wants to arm you with knowledge on how you can repair your home if damaged by fire this summer season. July 13th at our office (7477 CR 7000 Lubbock, Texas, TX 79407) from 8:30 AM - 12:30 PM, we’re offering a continuing education course (RSVP ahead of time and lunch will be provided). This course is specifically designed to teach and explain the special procedures used by professionals in mitigating and restoring fire damage claims for the insured. The purpose of this course is to provide insurance professionals with a better understanding of the work performed by the mitigation vendor at fire damage work sites. You will learn emergency tips which can drastically reduce the cost of the claim if performed in a timely manner. This course will help you understand what your insured is going through when they have fire damage.

Fires can be devastating to your home or business. If in the event you are affected by fire damage this summer season, SERVPRO® of Southwest Lubbock has specialized fire damage restoration training experience to quickly restore your home to pre-fire condition. Until we can arrive to help, please see our tips on what you can do until help arrives.

You know you can count on SERVPRO® of Southwest Lubbock if disaster strikes. Stay safe this Fourth of July!

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