Recent Posts

We Act Fast In west Texas After A Flood

8/7/2020 (Permalink)

ceiling missing Part of the roof tore off from high winds during a rainstorm and water came down into the area, which caused damage. We arrived right away and began.

Why Bigger Is Not Always Best for Flood Extraction

You might be in the camp of people that would assume when standing water exists in your home that the best solution is the most powerful piece of equipment in the extractor inventory. While it would stand to reason that larger water removal units could relocate this flood damage more efficiently, there are multiple reasons why smaller submersible units are a better fit for the extraction needs of your residence.

Challenging Damage Areas 

One of the first considerations that our responding technicians must make about flood damage in west Texas homes is the location of these effects. Accessibility is one of the most significant disadvantages to engine-driven pump systems attached to trucks in our SERVPRO Green Fleet. With a larger intake and discharge hoses and attachments, confined spaces limit the functionality of powerful truck-mounted pumps.

Longer Discharge Lines 

A unit is only as good as where it can move standing water to, and while truck-mount systems can pull water at 300 psi, it requires a much shorter discharge hose length for the diameter. While higher volumes can get moved, you have to ensure that you have the right positioning of the intake unit, or it might be ineffective. Submersibles often only have a 2” discharge line, allowing it to span greater distances once water gets collected.

Multiple Units 

While we might have more than one extractor truck in our Green Fleet of service vehicles, several do not typically roll out to the same job site. Our technicians can place multiple electric submersible pumps in clean water residential flooding emergencies to simultaneously move thousands of gallons of water during their runtimes. Our electric sump pumps utilize little power, so we can run multiple units off of a generator at the same time when flood damage severs electricity to the structure.

With extraction being such a vital element to flood recovery after an emergency, choosing the right tool is vital to saving customers time and money. Bigger is not always better, but our SERVPRO of Southwest Lubbock team can ensure that you get the most efficient tool for the job. Give us a call anytime at (806) 780-6311.

Vandalism to a Commercial Property

7/31/2020 (Permalink)

There are other services that some people are not aware that we perform. We were called into a storefront that sells jewelry. This location is known as a high-end area. The business owner has never in their 20 years in this location had a concern about some robbing their store. Unfortunately, two teens broke the front windows of the place and stole several pieces of jewelry and were able to run away before the cops arrived. Not only were the front doors broken but also several jewelry cases. There was glass throughout the store. The police department mentioned to the building owner that SERVPRO of Southwest Lubbock is a company that can handle the cleanup for them. The business owner called us, and we quickly responded. We arrived and boarded up the front door, cleaned up the majority of the glass, and secured the building as you can imagine, the jewelry needed to be taken out of all the cases and placed into a safe off-site. The business owner realized that it was a substantial amount of work that needed to be done before he could open back up. Luckily, he had business interruption insurance to cover his losses until the store was put back together. 

SERVPRO of Southwest Lubbock was able to secure the area and make the store a safe place so that the owner and his employees were able to pack up the jewelry without having the risk of getting cut by glass. Vandalism is a tricky thing that many business owners are not prepared for, but if it does happen, feel free to call SERVPRO. We will be there to help and secure the area. 

My Home is Flooded After a Storm. Where Can I Get Help to Restore it to Normal?

7/31/2020 (Permalink)

Reach out to SERVPRO of Southwest Lubbock Technicians for Professional Storm Flood Damage Restoration in your Home.

During a storm, heavy rains may lead to flooding, and powerful winds can ruin your west Texas home's roof or other parts. Some post-storm damage can also create health and safety hazards. Once you notice flooding in your home, act immediately by contacting professionals to prevent further damage.

Why should I contact professionals?

Water is pervasive, progressive, and can cause irreversible damage to costly building materials and possessions. You can prevent this by handling the storm flood damage in your west Texas residence within the first 48 hours. Our SERVPRO team can take several steps to prevent long-term damage. We have state-of-the-art equipment and products that help us handle flood damage of any magnitude. We have decades of experience and skills that help us provide effective and prompt restoration services.

Is your inspection process thorough?

We inspect the affected property to determine the proper steps needed to restore it to its preloss condition. We use advanced equipment and tools to conduct the assessment. Our technicians can use borescopes to look into cavities and other hard to reach areas. The devices help us examine the construction method and determine visible contamination. We also have motorized inspection cameras that allow us to inspect the ductwork.

How do you remove moisture in hard to reach areas?

The drying process is a significant step in restoration. Our technicians can remove the water using portable pumps. We can then use structural cavity drying equipment that helps us to direct airflow into wall cavities, replacing the moist air with warmer, dry air. The machine increases the surface temperature and lowers the vapor pressure, leading to a high evaporation rate. We can direct air into wall cavities, below cabinets, and other structural cavities by drilling small holes in ceilings, walls, or under the cabinets.

Do I have to worry about odors?

If you begin the restoration process quickly, you can minimize the chances of odors persisting in your property. However, if there is an existing odor, we can use various products to combat the smells, including:

  • Odor counteractant beads
  • Thermal foggers
  • Hydroxyl machines 

After a storm strikes, dealing with the aftermath can seem overwhelming. SERVPRO of Southwest Lubbock can take the right steps to stabilize and restore your home to normal. Call us today at (806) 780-6311.

Floor Rot in Lubbock, TX

7/31/2020 (Permalink)

rotting floor This home in Lubbock had a toilet leak and was not detected for an extended period. This is what the flooring looked like underneath the toilet.

Water damage can be happening in your home or office for periods of time without you noticing. This could cause a significant amount of secondary damage that you cannot see. 

Unfortunately, the weeks can go by without the damage creeping out where you can actually see it. Once it does is when you should call SERVPRO of Southwest Lubbock immediately. At this point is when we can decide how far the damage goes and what the next steps are. 

The secondary damage could include mold or rot. Both scenarios are not ideal, but SERVPRO of Southwest Lubbock is always here to help. If there is mold, we can take the necessary steps per the State of Texas laws. If there is rot, we will take the actions to mitigate it back to preloss condition. 

If you or a family member feels like there is an issue, please call us. We are here to help!

Keeping The Doors Open

7/28/2020 (Permalink)

Do not let your business fail after a disaster, call SERVPRO of Southwest Lubbock immediately.

When a disaster strikes at a commercial building, the main goal of the owner is to keep the doors open. We have been called into locations such as urgent care facilities, banks, city and county buildings, hospitals and so on. Each of these locations cannot lose any working hours without losing a substantial amount of money. When a fire or water damage happens, it is our goal to get the business back open as soon as possible. 

For example, we were recently called into a medical facility that had a fire in the bathroom of their urgent care. This happened in the building on a Sunday when only urgent care is open. We arrived on-site within one hour of the initial call. We had a full crew on site to start extracting the water from the sprinklers that went off and placed equipment to help with the odor. Throughout the day, we cleaned, extracted, and made sure the areas that were the most important were taken care of first. The most critical area was getting the urgent care cleaned up to open on Monday. Due to the additional damage, we were able to get the urgent care open by Tuesday. The urgent care only lost one day of business because they called SERVPRO. We concentrated on their needs and was able to succeed in minimizing in loss of business. 

SERVPRO of Southwest Lubbock is always here to help no matter what time of day. We will put your needs first to ensure your business is put back together as soon as possible.

Facts About Flood Damage

7/28/2020 (Permalink)

Rivers, streams, and lakes are almost always overflowing their banks, given a couple of rainy days. 

With only a few inches of water, you can have many hundreds to thousands of dollars’ worth of flood damage in your home or commercial building. A flash flood can often bring a wall of water that is 10 to 15 feet high. New construction in your neighborhood can change runoff patterns in the area and can increase our flood risks. Most insurance plans do not include flood damage, and this must be purchased separately, in most cases. 

Some Other Interesting Facts About Flood Damage 

Prevention Tips:

 The average cost of flood damage is around $5,000 to $10,000 depending on the type of damage and where the water came from, so any tips that can help prevent this has to be worth the time to try them.

  • An inspection and flushing your water heater once a year, by a plumber, can contribute to preventing it bursting on you and flooding the area.
  • Replacing the rubber hoses on all appliances that use water with metal braided ones can help to avoid the failing of the rubber ones as they can get hard and burst. Check all hoses, even the metal braided ones every year. 
  • Leaks from toilets are often indicated by a little leakage from the base. Ask everyone in the family to stand in the bathroom, after flushing and watching for any tell-tale leaks. 
  • Do you know where to locate the main water shut-off? If a pipe burst, inside, you need to be able to get it turned off quickly. 
  • If you have a sump pump, now is a good time to get it checked and think about a backup unit. 
  • Always be looking for signs of plumbing leaks, such as on ceilings and walls; you are looking for stains and moisture on those walls and floors. 
  • Leaking or even broken pipes are often gushing water, and it is not noticed because it might be hidden. Check out your water usage when no faucets are turned on; locate the water meter and take a reading, then use no water for an hour or so and read it again. Has it moved? If so, you have a leak someplace, so get a plumber to check it out. 
  • Always monitor your monthly water bill. If it goes up a lot one billing cycle, you might have the need for a plumber to come in and check all connections. 
  • Since a lot of water comes from inside your home and can damage many walls, floors, furniture and provide the moisture needed for molds to grow, doing whatever can be done to prevent leaks is a good exercise to undertake. 

Removing Water after Prolonged Damage in Your West Texas Homes

7/28/2020 (Permalink)

Some of the damages that could occur if you prolong your water damage.

Returning to your West Texas home after a week away on vacation can be refreshing unless you happen to return to water loss damages that have persisted unnoticed for days on end. Situations like a water heater rupturing could expose your flooring and walls to standing water, and the longer the problem goes unchallenged, the farther this water can migrate from the initial damage point and the more structural damage that can result.

Our SERVPRO of Southwest Lubbock professionals have several strategies to begin water removal in west Texas homes, despite the weakened structural elements. With a broad inventory of recovery tools and equipment, we can choose the best machine for the circumstances to remove standing water from wherever it exists. After several days, water removal techniques must go beyond addressing surface water and removing moisture from installed materials as well.

Surface Water Extraction 

One of the first obstacles for our responding technicians is removing the standing water on the surface of materials like the flooring. While it is likely absorption has already begun, our SERVPRO team cannot get accurate readings on moisture content without removing excess water first. We can utilize multiple tools for this undertaking, but it is often most efficiently accomplished with a combination of electric submersible pumps and wet vacuums.

Drying Mats 

Focused drying efforts for materials like concrete and hardwood flooring involve a controlled draw of trapped moisture. Over-drying or removing water too quickly can damage the material when it can get preserved, so we continually monitor the moisture removal process to ensure it does not exceed the established moisture goal baseline.

Controlled Demolition 

After a water loss incident goes unnoticed for several days, structural elements can become too weak to protect and preserve. Mold growth could also exist. Our in-house contractors can remove damaged portions of flooring and wall systems too damaged to leave installed.

There are many effective strategies to address saturated materials in your home after prolonged exposure to standing water. Give our SERVPRO of North Orange County team a call anytime we can help at (806) 780-6311.

Why Should I Hire Skilled Technicians for Flood Cleanup in Texas?

7/28/2020 (Permalink)

SERVPRO of Southwest Lubbock Lessens Flood Damage Loss When You Call Us to Your Home for Restoration Services

Dealing with flooding while using DIY methods opens up the possibility of leaving behind hidden moisture and harmful bacteria. Water saturates carpets and gets into the subfloor below while also wicking into the walls and behind baseboards. Only the professionals have the right tools to not only find and eliminate moisture but also ensure that microbes are not left to fester within your Newburgh living space.

Why Call SERVPRO of Southwest Lubbock for Flood Restoration?

Our team is IICRC-certified, meaning that we have the comprehensive skills and training necessary to mitigate your flood damage in west Texas. We bring along specialized equipment to handle the cleanup, including:

•    Submersible pumps
•    Truck-mounted extractors capable of handling water riddled with debris
•    Moisture sensor technology
•    Industrial-strength air movers
•    Professional-grade dehumidifiers
•    EPA-registered cleaning agents

What Happens if Water is Missed During DIY Cleanup?

When water is left to seep into nooks and crannies, foul odors develop while mold has the chance to colonize. Secondary damage multiples, turning into a costly endeavor to fix. SERVPRO of Southwest Lubbock has tried-and-true methods for planning out your floodwater cleanup followed by proven drying techniques. We ensure no water gets left behind baseboards, within your wall cavities, or under flooring. Our crew follows a plan that tells us how many air movers and dehumidification tools to set up within the loss zone to amplify drying times.

After your interior is dry, we take the time to thoroughly clean, sanitize, and deodorize all surfaces. This inhibits mold growth, but it also ensures no foul odors linger throughout the home. Everything gets done to restore your interior to make it “Like it never even happened.”

Flood damage is no match for SERVPRO of Southwest Lubbock. We are available 24/7 for emergency cleanup and restoration – just give our team a call at (806) 780-6311 when you need us!

Why Should I Call a Professional Team to Remediate Water Damage In my Lubbock or west Texas Business?

7/20/2020 (Permalink)

Professional Water Restoration Technicians Can Perform a Comprehensive Cleanup Job in Your Lubbock or west Texas Business

Whether your Lubbock or west Texas business is big or small, trusting a professional water restoration company gives you the peace of mind you need. Business owners worry about outsourcing cleanup tasks versus a do-it-yourself solution, but they fail to factor in the financial consequences of a poorly done job. When water stands and soaks your floors, walls, fixtures, and inventory, you stand to waste time and money later in time.

The business community can rely on SERVPRO® of Southwest Lubbock for commercial water damage restoration in Lubbock or west Texas commercial district. Our comprehensive assessment of the damage and ability to address your needs is like no other. When you enlist our help by calling our 24/7 hotline, you add a competent partner focused on returning business operations to normal as soon as possible.

Do I need to empty my business after water damage?

Even though we can perform complete move-outs, our SERVPRO® of Southwest Lubbock crew first determines whether we can isolate affected areas and undertake cleanup tasks safely. When appropriate, we approach the drying process with efficiency, focusing on achieving fast and successful results. Among the equipment available to remove excess water we include-

SERVPRO of Southwest Lubbock is your business partner during a crisis. Call us at (806) 780-6311 and trust us to leave your business "Like it never even happened."

We Act Fast in Lubbock & West Texas After A Flood

7/13/2020 (Permalink)

Why Bigger Is Not Always Best for Lubbock & West Texas Flood Extraction

You might be in the camp of people that would assume when standing water exists in your Lubbock or west Texas home that the best solution is the most powerful piece of equipment in the extractor inventory. While it would stand to reason that larger water removal units could relocate this flood damage more efficiently, there are multiple reasons why smaller submersible units are a better fit for the extraction needs of your residence.

Challenging Damage Areas 

One of the first considerations that our responding technicians must make about flood damage in Lubbock and west Texas homes is the location of these effects. Accessibility is one of the most significant disadvantages to engine-driven pump systems attached to trucks in our SERVPRO® Green Fleet. With a larger intake and discharge hoses and attachments, confined spaces limit the functionality of powerful truck-mounted pumps.

Longer Discharge Lines 

A unit is only as good as where it can move standing water to, and while truck-mount systems can pull water at 300 psi, it requires a much shorter discharge hose length for the diameter. While higher volumes can get moved, you must ensure that you have the right positioning of the intake unit, or it might be ineffective. Submersibles often only have a 2” discharge line, allowing it to span greater distances once water gets collected.

Multiple Units 

While we might have more than one extractor truck in our Green Fleet of service vehicles, several do not typically roll out to the same job site. Our technicians can place multiple electric submersible pumps in clean water residential flooding emergencies to simultaneously move thousands of gallons of water during their runtimes. Our electric sump pumps utilize little power, so we can run multiple units off a generator at the same time when flood damage severs electricity to the structure.

With extraction being such a vital element to flood recovery after an emergency, choosing the right tool is vital to saving customers time and money. Bigger is not always better, but our SERVPRO® of Southwest Lubbock team can ensure that you get the most efficient tool for the job. Give us a call anytime at (806) 780-6311.